Creating Surveys with Tokens

Thanks Praneet, I reviewed with our Admin and this sounds like it meets our needs. Look forward to testing it out! 

Praneet,

Any update on being able to use tokens in the survey questions themselves?

Hi Brittany,

This is planned for the roadmap. I will let you know the details regarding the same soon.

Thanks
Abhishek S

This would be great for us as well -- are there any updates on when this is expected?

Abhishek: will this be in the Winter release?

We would also like to see this option. We have similar use cases to what has been stated, such as CSM name and product name inside a matrix question.

When is this feature getting onboarded ?

Any update here?

Hi All,

Iam happy to inform you that we are working on this use case and starting off with the use case of allowing you to define logic for displaying a question using company, relationship, company person (contact) attributes within Survey 2.0 .

Please check the below video for a hypothetical use case -

Amazon sends a survey to its customers for satisfaction of three of its products and wants to gather feedback only from customers who have purchased their products.

So, for each question asking for product satisfaction, a check is done to see if the customer has purchased the product or not. At run time, the check is done and the survey only shows the questions which are applicable to the survey respondent. 

Please note that this does not have the use case of replacing a question with tokens yet but we want to address it in the future.

Hi,

In Survey 2.0 you can add tokens in the questions. For more information refer here.

Thank you!