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darkknight
Expert ⭐️
March 31, 2026
New Idea

CS Copilot: Nest related Timeline Entries within the response rather than bundled at the bottom

Related products:CS AI Copilot
  • March 31, 2026
  • 1 reply
  • 21 views

When you have a complex, multi-account prompts with a lengthy response, having all the related records linked in a big bundle at the bottom of the response is a massive pain to try and go through each to see what’s related to which part of the response. 
 



That may have been ok for making simple, single-account prompts in the earlier days of AI, but that is not going to cut it anymore.

Most advanced AI tools are nesting the related links next to the relevant content, making it far easier to consult the source data:
 



This is just one of the many must-haves improvements sorely needed in Copilot, if it indeed is here to stay.

1 reply

dcassidy
Helper ⭐️⭐️
April 2, 2026

Yes, please! These references/records are necessary and often require independent verification but it would be easier to manage directionally versus individual clicks.