A while back Gainsight released a native Slack connector but only made it available for use in Advanced Programs.
This means that if I want to send a Slack message from Gainsight I either have to use AP (which is extreme overkill when the use case isn’t tied to an email or survey) or I have to create/maintain a custom Slack application, Custom Connector, and JSON coding in External Actions for this purpose, which requires a whole separate set of skills.
Why isn’t the native connector available to Rules Engine? There are innumerable use cases where this would be valuable.
New Idea
CS: Make the native Slack connector available to Rules Engine
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