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Gainsight Employee ⭐️
May 4, 2021
New Idea

CTA Boolean Fields should display as Checkboxes in CTA Layout

Related products:CS Cockpit & Playbooks
  • May 4, 2021
  • 34 replies
  • 659 views

Team,

When we add a new custom boolean field on the CTA task layout, it is appearing as a dropdown menu with options of None, True and False. We do not see an option to make this a checkbox. Can we implement this future in roadmap?

34 replies

dayn.johnson
VIP ⭐️⭐️⭐️⭐️⭐️
November 13, 2023

@TurkOfAges - nailed it.  Could be useful to an optometrist from about 6 feet away with 1 eye covered.  🤷

 

Yes! If I make a change for one of our CSMs, I will typically do a red box around the specified contact, and I sometimes do TWO (vertical and horizontal) so they can see where they intersect.

Staff CS Content & Comms Manager, 2x Gainsight CS Ops Product Council Member
spencer_engel
Expert ⭐️
February 26, 2025

Can we please get this considered? This is one of those little things that makes Gainsight look bad, especially to upper management who are expecting - very reasonably IMO - to see checkboxes and instead not only see a bunch of “true”s and “false”s but can also select “none”! I can’t think of any other software that has this issue...

bradley
Expert ⭐️
February 26, 2025

Just gonna post my several years old comment again: 

Wild that a post with so many merged posts from over 3 years ago still has no comments. ​@revathimenon while we wait for AI to solve this can a person look at it?

HollySimmons
Helper ⭐️
February 27, 2025

Please!!