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darkknight
Expert ⭐️
August 4, 2022
Open

CTA "Star" messaging

Related products:CS Cockpit & Playbooks
  • August 4, 2022
  • 7 replies
  • 144 views

When I “star” a CTA, the field that is affected is the “Is Important” flag.  But the message that pops up says “Starred as Favourite”

 

 

I doubt many folks use that star field to identify a CTA as a “favourite” but moreso to highlight CTAs that need special attention or are “Important”

This may seem like a minor thing, but it goes to enabling our end users and helping them understand and make sense of what things mean in the system.  Would be great to stay consistent.

7 replies

sacha
Contributor ⭐️⭐️⭐️⭐️⭐️
July 27, 2023

Seriously, why was this renamed to ‘Favorites’, when it was flagged and is still labelled ‘Is Important’ in the data? This ain’t Netflix, let’s go back to a name that makes sense.

darkknight
Expert ⭐️
July 27, 2023

@anirbandutta this seems like it should be a very easy fix. 

Jeff Kirkpatrick
anirbandutta
Expert ⭐️
July 28, 2023

@darkknight I’ve raised it with the PM team. Let’s give them some time to look into.

It's an opportunity for engagement
mpatra
Helper ⭐️
July 31, 2023

Hi team,

 

Thank you for this feedback. This is a valid ask.  I will check with engg and plan for a fix for this.

 

Thanks,

Monica

Monica Patra | Senior Product Manager| Gainsight
mpatra
Helper ⭐️
July 31, 2023
No Status→Acknowledged
Monica Patra | Senior Product Manager| Gainsight
Contributor ⭐️⭐️⭐️
December 3, 2023

Any update here?...

gabrielaarenas
Contributor ⭐️⭐️
July 23, 2024

Can the CTA owner/leader get alerted when a CTA “starred” flag is checked?