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steve_davis
Gainsight Employee ⭐️⭐️
August 4, 2017
New Idea

"Current User" tokens for Email Assist

  • August 4, 2017
  • 24 replies
  • 486 views
I have a request from the client to be able to send out Email Assist emails using the "Current User" strategy which can be see in reports, etc. Essentially what they want is to be able to create a template with a "logged in user" token that grabs the current uses "ID" and then looks up to the fields on the user table. 

FYI: A key requirement here (which is in another feature request) is to be able to pull the field "phone" off the user table which doesn't appear to currently be possible. 

    24 replies

    CSGuru
    Contributor ⭐️⭐️
    August 23, 2023

    What is the latest on this? Critical component for our user adoption. We’re going to be forced to start exploring other tools if this is not on the immediate roadmap. 

    Amanda
    rrobinson
    Contributor ⭐️⭐️⭐️⭐️⭐️
    November 1, 2023

    Checking for updates and upvotes +1

    -RR
    ssamarth
    Gainsight Employee ⭐️
    Gainsight Employee ⭐️
    November 6, 2023
    Under ConsiderationAcknowledged
    ssamarth
    Gainsight Employee ⭐️
    Gainsight Employee ⭐️
    November 6, 2023

    @CSGuru can you elaborate on the usecase where you plan to use the current user token