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christopher_sanderson
Helper ⭐️⭐️
December 4, 2018
Development

Custom Headers/Footers for Email Templates

Related products:CS Email & Notifications, CS Group Send
  • December 4, 2018
  • 15 replies
  • 528 views
Would love the option to have a repository of custom headers and footers that could then be added to email templates. These could be legalese/privacy policy type things, or a set of hyperlinks to other resources, etc. Rather than having to recreate each time, or copy paste from previous templates, just being able to drag and drop within the editor would save time. Especially if there needs to be an update to the language, where it makes more sense to do it once for the many, rather than many for the one.

    15 replies

    Contributor ⭐️⭐️
    July 9, 2024

    Hi Team,

    Is there a way to add button to the footer in email templates, we have an option to edit the footer but it would be good something like email address at the end which can be done by mapping the email address via button 

    Something like this : This email was sent to Deepthi.Gajjala@abc.com because there is an account associated with this address. If you don't want to receive email, you can opt out of receiving future emails by clicking unsubscribe 

     

    Let me know the possible options.

     

    ssamarth
    Gainsight Employee ⭐️
    Gainsight Employee ⭐️
    July 9, 2024

    @Deepthi Gajjala are  you suggesting to tokenise it. Whoever the recipient the value of email id in footer reflects that..

    Contributor ⭐️⭐️
    July 9, 2024

    @Deepthi Gajjala are  you suggesting to tokenise it. Whoever the recipient the value of email id in footer reflects that..

    Yes, looking for that.

    marcos.beinder
    Contributor ⭐️⭐️⭐️
    July 9, 2024

    Yes, this would be very helpful. @ahelminski is this something you could discuss with product team? Thank you.

    dayn.johnson
    VIP ⭐️⭐️⭐️⭐️⭐️
    August 4, 2025

    Any updates on this? My ideal scenario would be to have a “content block” library available in the email template builder where we could literally slot in pre-configured header and footer blocks that contained our “on-brand” stylized headers and footers.

    The use case I’m currently dealing with has the following issues:

    • Gainsight CS cannot “host” images similar to Hubspot/Marketo for use in our emails – rather, images added to emails are embedded in the email template
    • As a result, our images for email headers and footers (logos) were uploaded in Hubspot to allow for easier logo updates if marketing made changes to the logos – could just have them upload a revised image with the same file name in the same folder, and no broken images
    • Our marketing team is switching from Hubspot to a new hosting provider, which means that all of our header/footer images in recurring, scheduled programs with current templates have to be updated and we had to figure out a new way of hosting those images (moved a public S3 bucket)

    What would be fantastic would be if there was something similar to this feature that Stripo offers – synchronized modules. No need to waste time updating every single active template if there’s a brand redesign – just update the modules to implement the change, and it’s reflected downstream across all templates that include the updated module.

    Staff CS Content & Comms Manager, 2x Gainsight CS Ops Product Council Member