Customizable Fields in Staircase AI Alert Notifications

Today, Staircase AI alert notifications (email and Slack) display a fixed set of metadata fields — specifically Owner, Tier, and Renewal Date. There's no way to customize which fields appear in the notification display.

Enhancement request: Allow admins to configure which account-level fields are displayed in Staircase AI alert notifications (email and Slack). Ideally this would be a simple selection from mapped account fields (e.g., Owner, Tier, Renewal Date, ARR/Revenue, CSM, Region, etc.) so each org can tailor the notification to what matters most to their users.

Use case: Executive stakeholders who subscribe to churn risk or sentiment drop alerts need revenue context at a glance to prioritize which accounts warrant immediate attention vs. which can be addressed in the normal workflow.