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joseph_siudzinski
Helper ⭐️
March 23, 2017
Released

Customize Drill Down Field Labels

Related products:CS Journey Orchestrator
  • March 23, 2017
  • 25 replies
  • 347 views
It would be nice to have the ability to customize the headers in report drill downs. Today, you can change the header labels in show and by sections of the graph report. You can't customize them when you configure the drill down. 

Thanks!

    25 replies

    Contributor ⭐️⭐️
    June 17, 2020

    How I’ve gotten around this issue is creating a dataset through Data Designer, where you can customize field names, and building my reports off of that so I don’t have the need to customize drill down labels (since I’ve already customized them as needed in the dataset). It’s definitely not ideal - extra work and your data isn’t “live” updated as the dataset only refreshes once a day - but it is a workaround for now.

    phani_kumar
    Gainsight Employee ⭐️⭐️
    June 18, 2020

    It would be nice to have the ability to customize the headers in report drill downs. Today, you can change the header labels in show and by sections of the graph report. You can't customize them when you configure the drill down. 

    Thanks!

    +1 to this idea.

    Contributor ⭐️⭐️⭐️
    March 29, 2021

    We’re running into this issue now with many “Name” column headers in our drilldown reports. It’s definitely causing some confusion for our CSMs.

    Helper ⭐️
    March 29, 2021

    +1!

    Anastassia Goidina
    hardik_mota
    Helper ⭐️
    May 25, 2021

    Hi @joseph_siudzinski 

    This behavior is fixed in the new reporting beta feature called “Horizon Analytics”. 

     

    Hardik