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awilliams
Contributor ⭐️⭐️
November 18, 2024
Open

Daily, Weekly, Monthly Automated Digest Emails

Related products:CC Email Campaigns
  • November 18, 2024
  • 8 replies
  • 149 views

Hi team,

 

It would be great to implement a feature that emails our community members a daily, weekly, or monthly digest email of all the relevant activity in the Community. In the digest emails, content would include recent activity in groups that they’re part of, forums they follow, and even discussions they’re engaged in. This would be way better than the one-off autmated emails people get. 

At least them the user choose if they want one-off emails, daily digests, weekly digests, or monthly. 

 

Thanks!

    8 replies

    aluciani
    aluciani
    Helper ⭐️
    November 8, 2025

    Lets goooo! 

      muleviciute
      muleviciute
      Contributor ⭐️⭐️
      February 19, 2026

      This is one of the biggest pain-points for our members. In a busy world, folks don’t necessarily have excess of time to log in and scroll through the community each day. A good digest cadence would help us get back some of the engagement and activity, especially from folks who are now completely checked out. 

       

      I hope this idea gets picked up!

        D
        Gainsight Employee ⭐️
        deepan
        Product Manager
        April 23, 2026
        New Idea→Open
          muleviciute
          muleviciute
          Contributor ⭐️⭐️
          April 23, 2026

          This is so exciting, seeing the idea as “Open”! Keep us posted, ​@deepan! And if you’d need early-adopters, happy to volunteer with Rocket Forum.

            AndrewK
            AndrewK
            Helper ⭐️
            April 23, 2026

            Yes, common request from our members. Thanks!

            Andrew
            MeghanM
            MeghanM
            Helper ⭐️
            April 24, 2026

            +1 Would love to see this option for our members!

              cclements
              cclements
              Contributor ⭐️⭐️⭐️⭐️
              April 24, 2026

              ​@MeghanM Agreed, for a few different use cases and scenarios - most top of mind being the events notifications after publishing a handful of events within an hour. Members received 4-5 emails in a short timeframe which feels ‘spammy’. 

              ~ Courtney Clements
                J
                jennymorse
                Contributor ⭐️
                August 17, 2026

                I cannot upvote this enough- as someone who has used many other community platforms, I am honestly a bit surprised this is not an option at all. 

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