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Jack-Occleshaw
Contributor ⭐️⭐️
April 7, 2021
Open

Dashboard Widget showing Knowledge Centre BOT views

Related products:PX Analytics
  • April 7, 2021
  • 2 replies
  • 45 views

I would love to be able to put a widget on my product analytics page showing me how much interest we’ve had in the Knowledge Centre BOT. 

Either on a general views format, or be able to filter it down further to each engagement within the BOT would be great!

2 replies

sai_ram
Expert ⭐️⭐️
April 8, 2021

@Jack-Occleshaw thank you for sharing your thought here. I have redirected this to the product team.

angelo
Helper ⭐️⭐️
April 9, 2021

This product idea has great merit! 

Analytics can include usage across KC Bot opens, engagements selected, articles viewed, searches conducted, etc.

Passing to our Analytics PM for further consideration.