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darkknight
Expert ⭐️
November 18, 2021
New Idea

Dashboards: Allow mapping to the same field for multiple Global Filters

Related products:CS Dashboards
  • November 18, 2021
  • 6 replies
  • 83 views

We have dashboards that are intended to be surfaced for multiple user types (for example CSM and RSR). 

I am unable to have two (or more) global filters that each map the Call to Action → Owner → GSID for a CTA based report, in order to allow either/or/both to have CTAs owned by different users to be displayed.. I can only set it up on one and then I get this error when trying to set it up on the second:

 

Need to have the ability to map the same lookup to multiple users within the same dashboard.

6 replies

bradley
Expert ⭐️
November 18, 2021

:100:

anirbandutta
Expert ⭐️
December 1, 2021
  • @rakesh , anything on our radar?
It's an opportunity for engagement
sacha
Contributor ⭐️⭐️⭐️⭐️⭐️
February 1, 2022

Another vote for this!

heather_hansen
VIP ⭐️⭐️⭐️⭐️⭐️
February 3, 2022

We could benefit from this as well.

romihache
VIP ⭐️⭐️⭐️⭐️⭐️
November 20, 2024

I just came to post an idea and found this one. In our use case we have a SKU that should be excluded from a dashboard (blocked filter) but we also need the ability to filter by SKU. 

PS: I know that the workaround for this use case is to update all the individual reports so then we can use the global filter, but would be much quicker and straightforward to be able to do this directly in the dashboard :/
 

Continuous improvement is better than delayed perfection
romihache
VIP ⭐️⭐️⭐️⭐️⭐️
May 28, 2025

I've hit this blocker again in a dashboard with over 20 reports 😣 We're stuck trying to exclude a segment while simultaneously allowing end-users to filter by it.

Doing this directly in each report is incredibly impractical: besides the waste of time (updating the filters, and description if needed) and potential for human error (selecting the wrong operator or value, messing up the advanced filter logic), the reports can have other dependencies where that specific filter doesn’t make sense. 
Please, we need this!

Continuous improvement is better than delayed perfection