I have recently set up several real time rules and I just discovered that they do not show up in Data Management, Data Dependencies.
When will RTR get integrated such that we can identify where there are field dependencies among them?
I have recently set up several real time rules and I just discovered that they do not show up in Data Management, Data Dependencies.
When will RTR get integrated such that we can identify where there are field dependencies among them?
Yikes! This could cause some BIG problems unless it’s resolved.
This is the request I should have made months ago,
Let me look up the team and try to get an acknowledgement.
I just got hit by this AGAIN.
Missed a RTR that had a dependency on a field we were changing the values for and it created a recurrent vacating of the field value.
Hi
+1 on including RTR in dependency checks. There are other areas of Gainsight that aren’t included in dependency checks (looking at you, playbooks..) - I think dependency checks across the platform as a whole could do with some tlc.
Thank you, submitted a ticket for this issue and it was suggested to post an idea and found this one that is 21 months old . RTRs are not considered dependencies by Analyzer either and this limitation is not called out anywhere in the documentation...I was told in the ticket that “I have also requested our product team to update the same in the documentation to avoid any future confusion" but leaving these caveats here just in case somebody else encounters this gap.
PS: I’m updating the ticket with the link to this idea
+1 on including RTR in dependency checks. There are other areas of Gainsight that aren’t included in dependency checks (looking at you, playbooks..) - I think dependency checks across the platform as a whole could do with some tlc.
this!
Sounds like another #platformparity issue.
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