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tim_23349f
Contributor ⭐️⭐️
February 22, 2017
Development

Date field Gainsight Survey

Related products:CS Surveys & NPS Management
  • February 22, 2017
  • 34 replies
  • 594 views
I'd like to be able to have a recipient answer a survey question with a date. i.e. The question is "can you give us an estimated target completion date?". I'd like to be able to collect a date object from that response so I can trigger time-centric CTAs. I'm collecting a text field now that at least gets me the info but if I could collect a date field I think I could take it a step further.

    34 replies

    haleylund
    Contributor ⭐️⭐️⭐️
    October 1, 2021

    Hello,

    We also have a need for this. I am currently creating a survey to collect target project completion date. We will also be adding a question to target date to begin onboarding.

    Thanks!

    Haley Lundgren, Customer Success Enablement
    richa_bala
    Helper ⭐️⭐️
    October 8, 2021

    Thanks all - we will keep you posted once we are able to determine a tentative date by when we could make this available. 

    alizee
    VIP ⭐️⭐️⭐️⭐️⭐️
    April 12, 2022

    @richa_bala  News on this?

    Much needed and is a base feature of practically every other survey tool out there… with all the different ways to write dates globally, a string field just DOES NOT suffice and would render it impossible to actually collect dates in a usable way. Upgrade dates, last upgrade date, migration date… literally every date related info must be collected as a date question type. 

    The most expensive part of building is the mistakes. That's true in construction. Not so much in CSOps. So ask questions, make mistakes and learn. All views expressed here are my own.
    Helper ⭐️
    July 15, 2022

    This is much needed use case. 

    Abhijeet Bakare
    anirbandutta
    Expert ⭐️
    July 18, 2022

    @manu_mittal could you share anything in this regard?

    It's an opportunity for engagement
    benwanlessmenlo
    Contributor ⭐️⭐️⭐️⭐️⭐️
    June 20, 2023

    @anirbandutta Have you seen any responses to this internally?

    This came up in a survey for us recently and I would love this ability.

    Best,

    Ben Wanless

    Contributor ⭐️⭐️
    December 4, 2023

    Any update on if this is still under consideration??

    Contributor ⭐️
    January 3, 2024

    Our organization would love to see this as well - we have a similar use case to those above

    john.cowles
    Helper ⭐️
    January 3, 2024

    We just had a VP share some feedback that they were very disappointed that Gainsight doesn’t have a date picker option in surveys.  So hopefully we will see progress here soon.

    romihache
    VIP ⭐️⭐️⭐️⭐️⭐️
    January 4, 2024

    As pointed out above, a date picker would be great for collecting this data!

    Even if clarified that the format should be mm/dd/yyyy, some errors may occur when entering values ​​manually, especially when the audience is outside the US. A data picker is much more user-friendly and less prone to errors. 
     

    Date picker

     

    Continuous improvement is better than delayed perfection