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nurah_muhamad
Contributor ⭐️
Oct 13, 2017 11:23 AM UTC
Released

Deleting Timeline Activities

Related products:CS Timeline & Activity Tracking
How do I delete a timeline activity? I can't change the type of activity once I've logged it either.

49 replies

dan_ahrens
Expert ⭐️⭐️⭐️
Apr 19, 2021 11:35 PM UTC

@Chirag you’ll want to follow this thread. :)

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VP of Customer Success at Forcepoint
Chirag
Helper ⭐️
Jun 7, 2021 7:11 AM UTC

Allowing admins to delete a timeline entry is something on our long term roadmap. Tentative ETA is end of this year/early next year.

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Robert_DeLaO
Helper ⭐️
Jun 24, 2021 9:50 PM UTC

+1 from me. Admins should be able to delete timelines by others users either because there were testing and don’t clean up their own mess or because they leave and there were data quality issues.

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TMaier
Helper ⭐️
Dec 14, 2021 3:49 PM UTC

Necro-ing this back from the abyss - to Dan’s point, admins should be able to delete other user’s activity entries.

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HollySimmons
Helper ⭐️
Dec 14, 2021 5:15 PM UTC

Allowing admins to delete a timeline entry is something on our long term roadmap. Tentative ETA is end of this year/early next year.

Any update on this please?

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anirbandutta
Expert ⭐️
Dec 15, 2021 4:43 AM UTC

@Chirag , pinging you back on this thread

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It's an opportunity for engagement
venkatesh
Gainsight Employee ⭐️
Gainsight Employee ⭐️
Aug 23, 2022 11:31 AM UTC

Now Admin users can delete activity from Timeline irrespective of any author. 

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anirbandutta
Expert ⭐️
Aug 23, 2022 11:41 AM UTC
Partially Fixed→Implemented
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It's an opportunity for engagement
anirbandutta
Expert ⭐️
Aug 23, 2022 11:43 AM UTC

Now Admin users can delete activity from Timeline irrespective of any author. 

Thanks for updating this long sought after thread @venkatesh.

cc, @Bhawya, @mandy_major, @neelam_mukherjee    

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It's an opportunity for engagement