Not all customers are created equal. We have several different types of customers. Some fall under our Account Managers and other under our 1:Many.
For our Account Managed customers, there is a desire to add different cards that weigh the overall score differently than our 1:Many customers. While many of our metrics will be the same, we want to be able to be weighted differently by the customer types.
New Idea
Different Scorecards for Different Customer Types
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