New Idea
Direct Message Text Editor Improvements
The Problem
-
HTML bloat: Pasting from Google Docs injects hidden
<span>tags, breaking font consistency and requiring manual HTML cleanup. -
Outdated DM tools: The Bulk DM tool lacks a modern rich text editor, forcing managers to use manual BBCode just to insert a hyperlink.
Proposed Solution
-
Sanitize pasted text: Automatically strip Google Docs
<span>tags while preserving basic formatting (bold, italics, lists). -
Modernize DM editor: Bring standard rich text functionality to the DM/Bulk DM tool, including a native "Insert Link" ($\text{Ctrl/Cmd} + \text{K}$) UI to eliminate BBCode entirely.
Value
Saves community managers significant time on manual formatting fixes and increases click-through rates on bulk outreaches via cleaner, professional messaging.