Disable "Customer 360" export

Forum|Forum|6 years ago
September 16, 2020
6 replies
91 views

The Customer 360 export function needs to be disabled in SFDC edition. It provides no value because, according to support “Our engineering team has looked into this issue at code level and confirmed that C360 export section is not possible for customization. Currently there are no active enhancements being made to this feature.”

All this does is create confusion for and constant questions from our end users.

sai_ram

Expert ⭐️⭐️

@darkknight Thanks for sharing It here.

Currently this is not in our road-map, we will consider this based on other customers interest.

@All, Please up-vote if you are interested in this enhancement.

darkknightAuthor

Expert ⭐️

@sai_ram this is rather bothersome. Gainsight introduces features, then when they stop maintaining/supporting them - or they replace them by some other feature - they just leave the skeleton in place? Poor UI/UX approach and experience.

Jeff Kirkpatrick