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jessica_owens
Helper ⭐️
April 30, 2021
Released

Does an Admin have the ability to edit a Timeline entry that they didn't create?

Related products:CS Timeline & Activity Tracking
  • April 30, 2021
  • 22 replies
  • 369 views

I’ve been reading through a few posts about this and wanted to ask the question to confirm - can an Admin edit (change selections to dropdowns and other content) in a Timeline entry that they didn’t author?

If so, how?

Thanks!

22 replies

ChiragJ
Gainsight Employee ⭐️
Gainsight Employee ⭐️
April 28, 2025

We now have Admin configurable permissions that allow them to grant and Edit and Delete permissions to specific users to edit / delete timeline activities. This is also supported by Auditing capabilities on all Timeline activity edits going forward. 

ChiragJ
Gainsight Employee ⭐️
Gainsight Employee ⭐️
April 28, 2025
New Idea→Released