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alizee
VIP ⭐️⭐️⭐️⭐️⭐️
July 25, 2024
New Idea

Dynamic JO: Show Number of Participants at Each End Point

Related products:CS Journey Orchestrator
  • July 25, 2024
  • 2 replies
  • 48 views

Hi all

Just like we can see what and who went through each step in the program (email, delay, evaluate), we should be able to see who completed their journey AT what step directly from the snapshot view. 

 

Please add a little blurb like there is against action steps and evaluate/delay steps so we can view who completed their journey in each “end” step.

Thanks!

A

2 replies

alizee
alizeeAuthor
VIP ⭐️⭐️⭐️⭐️⭐️
July 25, 2024

@vmallya For visibility - new idea. 

The most expensive part of building is the mistakes. That's true in construction. Not so much in CSOps. So ask questions, make mistakes and learn. All views expressed here are my own.
dayn.johnson
VIP ⭐️⭐️⭐️⭐️⭐️
July 25, 2024

Love this -- we shouldn’t need to add in extra wait steps at the end of program steps that don’t have an action so we know how many people exited the program through each path.

Staff CS Content & Comms Manager, 2x Gainsight CS Ops Product Council Member