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amasica1217
Contributor ⭐️⭐️⭐️⭐️
July 8, 2026
New Idea

Edit AI follow up Sentiment on Timeline

Related products:CS Timeline & Activity TrackingCS AI Followups
  • July 8, 2026
  • 1 reply
  • 61 views

We have found multiple instances where the AI Follow Up sentiment on our Gong calls is incorrect.

I was reading this support documentation, but did not find a clear answer on how to give this AI feedback or edit this sentiment field.

It would be great if we could edit the field and give feedback as to why we changed it to train the AI. It is difficult if this says a call was positive and it was actually not a great call or vias versa.

 

 

1 reply

Helper ⭐️
August 25, 2026

+1 to be able to edit and provide feedback to train the AI.