New Idea
Editing a email template that is used in Playbook - fewer steps
Currently, if an email template in a Playbook is edited (simple spelling, grammar, punctation), the process requires that the Playbook task be changed to a different template, then saved, then changed back to the original template and re-mapped (if tokenized). This is too many steps when having to make small changes or updates to an email template. After the change is made and the playbook is updated, any existing CTAs also have to be updated to re-add the same Playbook - yes, this is possible with a rule but why can't the change be pushed from the Playbook editor?
Within Journey Orchestrator, for example, if a minor change need to be made to an email template in use, the updates are made available immediately in the Program (Draft and Scheduled, have not tested in Active state) without having to reselect the template or remap tokens.
Within Journey Orchestrator, for example, if a minor change need to be made to an email template in use, the updates are made available immediately in the Program (Draft and Scheduled, have not tested in Active state) without having to reselect the template or remap tokens.