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Email Assist - Request to add 'Email Clicked' date and 'Link Clicked' URL to Detail view

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jean.nairon
nicole_alrubaiy
einat_pick
dan_ahrens
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  • jean.nairon
    jean.nairon
  • nicole_alrubaiy
    nicole_alrubaiy
  • ruben_rabago
  • einat_pick
    einat_pick
  • dan_ahrens
    dan_ahrens
  • sai_ram
    sai_ram
  • jake_smith
    jake_smith

nora_soza
In addition to Email Opened information, there is a request from our CSMs to add click and link information to the expanded CTA Task view. I couldn't find a way to add it myself.

2 replies

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  • Gainsight Employee ⭐️
  • 213 replies
  • August 18, 2017
Hi Nora,

As Part of Summer release(will be available on Sept 1st week), we are showing total count of URL clicks and in the tooltip we are showing the URL's and click made against each,



Hope this helps.

Note: For URL to be tracked we need to enable tracking in Template,


More details will be shared in the Release Notes that will be shared at the time of Release

Regards,
Hitesh

nitisha_rathi
  • Expert ⭐️
  • 1134 replies
  • August 21, 2017
Adding to Hitesh's point, we will add showing 'last linked clicked' and 'link clicked on' in our roadmap.

Thanks,
Nitisha

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