Email Failure / Partial Failure / Partial Success Notifications should include details

Please send more information in the email alerts for Rule / Connector / Data Designer Failure / Partial Failure / Partial Success Notifications.

Here is an example of a recent notification we received:

Hi ,

Your request to run the following Horizon rule partially failed. Results can be downloaded from Rules execution history page. Below is a summary of the rule execution.
 

Thanks,
Gainsight Team

We cannot use the Rule Name link because it directs to Gainsight stand-alone and we use Gainsight as a console app in Salesforce.  Related topic here.  So these are the steps we needed to take to resolve:

• Open Gainsight NXT in Salesforce
• Navigate to Rules
• Search for Rule
• Open Execution Log
  • Now we know 1 record failed out of 2,900
• Download failures
• Find error message in column within the report (in this case, it was the last column, but I have found it in the middle of the report before)

Only now can we start to troubleshoot.  Some possible improvements:

• Gold star: the email would contain an attachment of the downloaded failures, so we can immediately take action. 
• Sharing the scope of the issue - how many success and failures
  • getting a count by error message would be amazing if we need to get aggregated info
• The top most common error message in the failure would tell us which system to review