Skip to main content
Contributor ⭐️⭐️
June 16, 2020
New Idea

Email notification opt out for email engagements sending

Related products:PX Engagements
  • June 16, 2020
  • 3 replies
  • 139 views

We recently launched a series of onboarding emails for our app, which send around 20 customized emails per day, each custom-designed and targeted to reach our customers based on usage of our app. However, right now, I receive an email notification about every single time an engagement sends, and there is no way to turn this off. It’s very annoying. While I didn’t want to do it because I love getting the weekly digest emails on our app, I unsubscribed from all Gainsight emails to hopefully solve this problem. Please create a way to turn off email notifications for email engagements so I can re-subscribe to the email notifications I would like to receive. Thanks in advance for considering this.

3 replies

Contributor ⭐️⭐️⭐️
June 26, 2020

More granular opt out settings might be useful.

Pauline
Contributor ⭐️⭐️
March 30, 2022

Would very much like to be able to turn off notifications for email engagement having been sent! Thanks =)

ssamarth
Gainsight Employee ⭐️
Gainsight Employee ⭐️
August 10, 2022
No Status→Acknowledged