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steve_davis
steve_davis
Gainsight Employee ⭐️⭐️
July 1, 2016
New Idea

Email Notifications For Survey Responses

  • July 1, 2016
  • 13 replies
  • 281 views
I have a customer that would like to fire off an email to a director every time a survey response is received. The director is not a user on the account and not a GS user so we cannot fire of any CTA's. 

Posting as an idea, but if anyone has any creative workarounds to this please let us know. 

Thanks,
Steve Davis

      13 replies

      Show previous replies
      andreammelde
      andreammelde
      Helper ⭐️⭐️
      January 23, 2023

      @abhijeetbakare here is an example

       

      Andrea Carroll
      A
      abhijeetbakare
      Helper ⭐️
      January 24, 2023

      @andreammelde , Thank you for responding. 
      Can I map or tokenize the Survey Response answers in the email after the survey is submitted?
      Our notification format is kind off. 
       

       

      Abhijeet Bakare
      A
      abhijeetbakare
      Helper ⭐️
      March 1, 2023

      @

      @andreammelde , Thank you for responding. 
      Can I map or tokenize the Survey Response answers in the email after the survey is submitted?
      Our notification format is kind off. 
       

       

      @andreammelde 

      Abhijeet Bakare
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