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Email Template Video Player

Related products:None
anirbandutta
judahs
  • anirbandutta
    anirbandutta
  • judahs
    judahs

B.Abrahams

It would be awesome if we could embed a video into an email template from Loom or other sources. 

Currently we can only link the video or add a GIF and link the video to the gif which works great but would be neat if the video can be played from the email.

Example: 

How the CEO of Loom uses Loom - Watch Video

5bbdeb480ba84e65b1b3de8c190e2003-with-play.gif

 

Also, It would be a great asset to tell if the video was played (if that is possible) for marketing or onboarding to send the contact down a pathway in JO. 

12 replies

Cornelia
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  • ProdOps
  • 335 replies
  • October 26, 2021

Hey @B.Abrahams, thanks for posting on Community. Sounds like a great idea, forwarding this to the Product team to look into and circle back with their thoughts on the same.


PavanCh
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  • Gainsight Employee ⭐️
  • 47 replies
  • October 27, 2021

Hi @B.Abrahams ,

Thanks for posting the idea. We are currently in the process of revamping the email template builder to provide a much cleaner and intuitive template configuration experience. Adding the video preview option to the product backlog for prioritisation. 


  • Contributor ⭐️⭐️
  • 4 replies
  • November 11, 2022

hi @PavanCh @Cornelia !

Do we have any update or progress regarding this request? Thanks!


bmayden
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  • Contributor ⭐️⭐️⭐️⭐️
  • 36 replies
  • November 11, 2022

We use HTML to bring it in but then that can mess up the entire email template and tokens so thanks to Gunjan’s amazing advice of taking a pic of the thumbnail and linking it to the video, we have a tiny workaround for right now. However this would be so so so ideal. 


  • Contributor ⭐️
  • 1 reply
  • December 13, 2022

@Cornelia are there any updates on this. This would be super helpful to create meaningful and engaging tech touch strategies. 


anirbandutta
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  • Expert ⭐️
  • 1804 replies
  • December 14, 2022

+@ssamarth on this cool idea.


ssamarth
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  • Gainsight Employee ⭐️
  • 165 replies
  • January 16, 2023

Allowing users to embed video is part of revamped Email Templates which is planned for beta release in this week


  • Contributor ⭐️
  • 1 reply
  • January 18, 2023

@ssamarth Great news! Do we need to sign up to be part of the release or will GainSight announce the update this week? TY 


zdsiegert
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  • Helper ⭐️
  • 29 replies
  • January 24, 2023

@ssamarth sign me up to participate in the beta if you need testers!


ssamarth
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  • Gainsight Employee ⭐️
  • 165 replies
  • February 8, 2023

Hi @zdsiegert @earguelles 

We will be opening Beta registrations again. Pls drop an email to caberchy@gainsight.com / shsaxena@gainsight.com

 

cc @Cornelia 

 


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  • Contributor ⭐️⭐️
  • 7 replies
  • August 2, 2023

Hi @ssamarth

Any updates on the release date for this feature now that it is in beta? It would be very beneficial for my team. 

Thanks, 
Rachel


ssamarth
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  • Gainsight Employee ⭐️
  • 165 replies
  • August 3, 2023

@RachelMToth This will be released this Friday on Aug4


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