Email Template Video Player

Forum|Forum|4 years ago
October 22, 2021
12 replies
334 views

It would be awesome if we could embed a video into an email template from Loom or other sources.

Currently we can only link the video or add a GIF and link the video to the gif which works great but would be neat if the video can be played from the email.

Example:

How the CEO of Loom uses Loom - Watch Video

Also, It would be a great asset to tell if the video was played (if that is possible) for marketing or onboarding to send the contact down a pathway in JO.

Cornelia

Contributor ⭐️⭐️⭐️⭐️⭐️

Hey @B.Abrahams, thanks for posting on Community. Sounds like a great idea, forwarding this to the Product team to look into and circle back with their thoughts on the same.

PavanCh

Gainsight Employee ⭐️

Hi @B.Abrahams ,

Thanks for posting the idea. We are currently in the process of revamping the email template builder to provide a much cleaner and intuitive template configuration experience. Adding the video preview option to the product backlog for prioritisation.

T

tahrir05

Contributor ⭐️⭐️

hi @PavanCh @Cornelia !

Do we have any update or progress regarding this request? Thanks!

bmayden

Contributor ⭐️⭐️⭐️⭐️

We use HTML to bring it in but then that can mess up the entire email template and tokens so thanks to Gunjan’s amazing advice of taking a pic of the thumbnail and linking it to the video, we have a tiny workaround for right now. However this would be so so so ideal.