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Karo
Contributor ⭐️
October 19, 2022
New Idea

Email Templates' names drop-down list in "Send Email"

Related products:CS Journey Orchestrator
  • October 19, 2022
  • 2 replies
  • 64 views

Even after organizing and structuring all email templates, it is still rather difficult for the team to find the right email templates, while sending an email from CTA “Send Email”, as the full name of the template is not seen in the drop-down list. The max character count can be 29, and we’ve tried to keep it as short as possible, but in some cases simply not possible.
Would be absolutely fantastic if the drop-down bar would be wide enough, so the whole template name is visible. Or at least wider as it is for now. 
🖤
 

 

2 replies

angela_domenichelli
Contributor ⭐️⭐️⭐️⭐️⭐️
April 9, 2024

My users have also reported this.  @community-admin can this post be converted to an Idea, or should we create a new post that people can vote on?

Angela Domenichelli (She/Her/Hers)
revathimenon
Gainsight Community Lead
April 9, 2024

Hey @angela_domenichelli  , I’ve converted this into an idea.

Where focus goes, energy flows.