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Molly.McQ
Helper ⭐️
April 20, 2023
New Idea

Enable helper text for all Enhancement Request form fields

Related products:CS Other Features
  • April 20, 2023
  • 4 replies
  • 114 views

To aid in clarifying field criteria, which would inherently improve the quality of data being provided in the Enhancement Request form (Product Requests) and ultimately sent to Productboard, it would be helpful to enable helper text for all form fields. 

With such requests, it’s imperative to ensure the appropriate data is populated, so each request is appropriately evaluated and prioritized by the product management team. With the current inability to populate helper text for a majority of the fields on the Enhancement Requests form, we risk incorrect data being populated, or unnecessary delays as users seek further clarification. This could be readily remedied by enabling admins to populate helper text to the form fields via Product Requests admin configuration. 

4 replies

romihache
VIP ⭐️⭐️⭐️⭐️⭐️
April 20, 2023

+1! 

Continuous improvement is better than delayed perfection
romihache
VIP ⭐️⭐️⭐️⭐️⭐️
April 20, 2023

Consistency of user experience should be key.
This is the same gap/issue we have in Timeline... We (admins) should be able to add a description as we can do in C360. These visual cues help the end user to understand what the field means without having to consult an external document or something like that.

Continuous improvement is better than delayed perfection
alizee
VIP ⭐️⭐️⭐️⭐️⭐️
April 21, 2023

@romihache @Molly.McQ  Not using this integration but infobubbles should be available pretty much everywhere a field is displayed. I have the same grief for reports/dashboards where I wish the field description could be available as an info bubble. I would also say - though I’m not sure how the connector works that: the info bubble should by default be populated with the field description from data management. 

The most expensive part of building is the mistakes. That's true in construction. Not so much in CSOps. So ask questions, make mistakes and learn. All views expressed here are my own.
Contributor ⭐️⭐️
May 3, 2023

I would absolutely love the ability to have descriptions available as info text on fields for our activities on timeline.