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john_apple
john_apple
Expert ⭐️
January 25, 2021
New Idea

Enable or disable Sally for Slack from User record

  • January 25, 2021
  • 4 replies
  • 128 views

Currently, in order to enable or disable Sally for a Slack user, you have go to User Management and change the dropdown from All Users to Slack > name of Workspace > then select user and click on the three dots and choose disable or enable.

It would be easier to have an option within the User record to allow Sally access for Slack enabled users similar to how License Type or Permission bundle can be modified. This is far fewer clicks when updating just a handful of users to enable/disable Sally.

    4 replies

    cmultanen
    cmultanen
    Helper ⭐️
    January 26, 2021

    +1, the current process requires far too many clicks. 

    rahul_prayakarao
    rahul_prayakarao
    Helper ⭐️⭐️
    February 1, 2021

    @john_apple thanks for the input. Agree with you on that. I will add this to our roadmap and work on it.

      carolyndibuono
      carolyndibuono
      Contributor ⭐️⭐️⭐️⭐️
      May 24, 2022

      Totally agree - too many steps/clicks. It is not intuitive that you even have to do this to activate users today.

      matthew_lind
      matthew_lind
      VIP ⭐️⭐️⭐️⭐️⭐️
      May 25, 2022

      For reasons that say a lot about ME, I consistently cannot remember the click-path to enable Sally. I have to look it up every...single...time.

      Placing Sally enablement within User Management would be a big step forward for quick User Management, and for intuition (and for my poor memory).

      Making people their best....currently disguised as a CS Ops Architect. How can I contribute to your success?
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