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Gainsight Employee ⭐️
August 5, 2026
New Idea

Enable Person GSID and Company GSID as lookup fields on the NonRegisteredUsers system object

Related products:CS Data Management & Integrations
  • August 5, 2026
  • 0 replies
  • 16 views

We’d like to request that the existing Person GSID and Company GSID fields on the NonRegisteredUsers system object be enabled as lookup relationships to the corresponding Person and Company records.

The goal is to report on non-registered users alongside related company attributes, such as Account Name, ARR, CSM, and Region, and person attributes, such as Email and Title. Without lookup functionality, these relationships cannot be easily leveraged for reporting and analytics, which creates a need for duplicate datasets or custom administrative workarounds.

Enabling these fields as lookups would:

Improve consistency with the broader Gainsight data model

Make the NonRegisteredUsers object more useful for reporting and analytics

Reduce duplicate data maintenance and administrative overhead

Allow customers to use related Company and Person attributes without custom processes

Please consider this as a product enhancement request