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Contributor ⭐️⭐️⭐️
October 21, 2026
New Idea

Enable Product Attributes in PX

Related products:PX Engagements

We’d like to request product attributes in PX.

In order to have product specific attributes we have been creating duplicate account attributes. We have three products, so for a single attribute at the relationship level in CS we have to have three account attributes. For example different products for the same account can have different CSM allocation so we have attributes CSM_Product1, CSM_Product2, CSM_Product3. For some attributes we could use a single field and use “Contains” in the audience (multi-select support would be helpful). This does not work if we want to use the value of the field in an engagement - for example, using the name of the CSM in an email engagement.

Having product attributes would also simplify the mapping from CS relationship when updating PX attributes.

Thanks

Morag