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Rudi
Rudi
Contributor ⭐️⭐️⭐️
January 13, 2020
Parked

Enable "reply to all"

Related products:CC Moderation
  • January 13, 2020
  • 5 replies
  • 88 views

I think it'd be very useful if we could tag all users that replied in a topic - so that we can provide an update without being a best answer (which sometimes infuriates users due to the fact a bug may not be fixed at that point). Sometimes during the course of a bug, our devs need further details for the users being affected. In this case, a 'reply to all' mechanism would be an elegant an efficent way to reach out to everyone in a determined topic.

Should be relatively easy to implement, I assume :sweat_smile:

    5 replies

    Kevin
    Kevin
    Helper ⭐️
    April 26, 2021

    To add my voice to this topic, I can only agree with @Rudi. We need sometimes to get fast feedback from everyone in the thread to ensure that a bug is fixed or to tell them to try something on their side. With issues involving dozens of users on the community, it becomes a bit of a hassle and the quickest way to do it is indeed to use the “best answer” feature, at the risk of triggering anger. I would love to have the possibility to use a @all tag that would send a notification to everyone in the thread.

      Ilan B
      Ilan B
      Contributor ⭐️⭐️⭐️⭐️
      June 20, 2021

      Just bumping this up to see if there are any updates, as we’re having the same issues as the others above. 

        Cristina
        Cristina
        Helper ⭐️⭐️⭐️
        December 15, 2021
        The following idea has been merged into this idea:

        All the votes have been transferred into this idea.
        Larry
        Larry
        Helper ⭐️⭐️
        March 20, 2026
        Open→Parked
        Larry Imgrund || Senior Product Manager & Community Nerd
        Larry
        Larry
        Helper ⭐️⭐️
        March 20, 2026

        Thanks for submitting this idea, Rudi.

        While we see the value here, this isn't something we're actively prioritizing right now due to other roadmap commitments. We appreciate the submission and may revisit it as priorities evolve. Improvements to private messaging are something we want to explore in the future.

        Larry Imgrund || Senior Product Manager & Community Nerd
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