Enable Sally for Slack to report Success Plan Information

Forum|Forum|8 years ago
May 30, 2018
8 replies
89 views

Are there plans to add Success Plan information as something a user can query through Sally for Slack? There's a huge need for it in our org that would really drive Gainsight to be the source of truth for all customer info.

rajesh_gande

Helper ⭐️

Hi Jen,

Thanks for the request. Querying success plan information is on Sally roadmap and we understand it helps in cross-team collaboration as anyone in the company can access this information via Slack. Although important, we would prioritize this item based on broader interest seen among the customers.

Thanks,

sai_ram

Expert ⭐️⭐️

Hi Jen, Thanks for posting!

Changing this to an idea post.

heather_landgraf

Contributor ⭐️⭐️⭐️⭐️⭐️

We need this as well - very critical to the success of success plans and sally

duncan_cousins

Contributor ⭐️⭐️

Yep - this is super critical to our adoption of Success Plan functionality!

rajesh_gande

Helper ⭐️

Thanks for the post! Supporting success plans is in the near-term roadmap. I will update the ETA once we have more clarity.

duncan_cousins

Contributor ⭐️⭐️

Thanks, @Rajesh - "near-term" sounds promising... <6 months? Are you able to provide me with a view on when you might have the clarity to which you refer?