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rterakedis
rterakedis
Helper ⭐️
March 16, 2023
New Idea

Engagement Label Filtering in KCBot Content Editor

Related products:PX In-App Hub (formerly KC Bot)
  • March 16, 2023
  • 2 replies
  • 53 views

We have 150+ engagements to manage in our KC Bot.  We’ve categorized our Engagements using labels in the Engagements list screen.   However, when we manage those engagements in the KC Bot Content Manager, we cannot filter the list of engagements by the labels.   This would also help us ensure that engagements we’ve labeled (i.e. grouped in the Engagements section) are also similarly categorized in the KC Bot Content Manager.

    2 replies

    mmarques
    mmarques
    Helper ⭐️⭐️
    March 22, 2023

    @rterakedis - Is your RFE the same as 

     

    rterakedis
    rterakedisAuthor
    Helper ⭐️
    March 22, 2023

    @mmarques  - Possibly.  It seems like the request you linked was initially asking for search capability, which is there now.   I’m specifically asking for filtering by labels (which I saw was asked for later in the thread).   We don’t name our module-based engagements with a searchable naming scheme (like “Cookie Consent: Adding a Website”),   Rather, the engagements are named based on their tasks (like “Adding a website”), which means you can’t know what all engagements are related to the module (such as “Cookie Consent” -- which instead is the label attached to those engagements).

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