Engagement Priority by Label
It would be great to be able to prioritize engagements by label, rather than having to assign them individually to a priority group.
Example: We have a few recurring engagement types: Training Tuesday (invites users to attend a monthly training webinar), Did You Knows (aka DYK, semi-monthly - nudges users to explore features they haven’t used), Product Updates (a monthly slideshow of newly released/updated features). We use labels religiously on these, and I’d love to be able to prioritize them based on their label.
Training Tuesday, DYKs, and Product Updates should always be prioritized lower than Onboarding engagements like new user welcomes, and upsell opportunities, but requiring our GS users to manually add every instance of these recurring engagements to the priority groups is too burdensome.
I would love to be able to add groups of engagements to a priority group simply by their Label. Onboarding engagements would be in G1 by default, Product Updates in G2, and DYK and TT in G3, and when a new engagement is created with any of those labels, it should be added to the Priority Group autoamtically.