For greater usability of our dashboards, we want to hotlink the contact name to provide direct access to the contact entry form for full viewing or edit.
While we are able to do this to link to the Salesforce contact view, we would prefer to provide access to the Gainsight contact information. We would like to be able to do this on reports built from the GS Relationship data space as well as MDA tables. None of this is unfortunately doable today, forcing our CSMs to do no less than 4 clicks each time they want to get there.
New Idea
Enhance our capacity to make a contact's name clickable
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