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Enhance the Home Page Calendar Widget: Expanded History & Configurable Company Assignment

Related products:CS Gainsight Home
  • June 30, 2026
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I'd like to suggest two enhancements to the Home Page Calendar widget that would improve usability and data consistency for administrators.

1. Extend Calendar History Beyond the Rolling One-Month Window

Currently, the calendar only allows users to navigate back approximately one month. It would be helpful to allow users to access older meetings directly from the calendar widget without relying on other navigation methods. This would make it much easier to review historical customer interactions, update meeting records, and perform administrative tasks for meetings that occurred more than a month ago.

2. Allow Administrators to Configure the Default Company Assignment

Today, the calendar assigns the Company on a meeting based on its current default logic. We'd like administrators to have the ability to configure this behavior so the default Company is the Company associated with the Person on the meeting.

This is especially important for organizations using the Gong connector. Gong meeting synchronization depends on the Company assignment being consistent across both platforms. When the Calendar widget assigns a different Company than Gong, it can create inconsistencies that require manual correction and complicate reporting and meeting management.

Giving administrators control over the default Company assignment would:

  • Reduce manual cleanup after meetings are logged.

  • Improve consistency between Gainsight and Gong.

  • Increase confidence in meeting-related reporting and customer activity data.

  • Better support organizations with complex account hierarchies or multiple Company records associated with the same contacts.

These enhancements would improve both the end-user experience and administrative efficiency for teams that rely heavily on the Home Page Calendar and Gong integration.