Enhancement Request: Expandable Rich Text Field for TAM Sentiments on Low Volume Objects Reports

Summary:
Request to provide an expandable/resizable Rich Text Field for TAM Sentiments on Low Volume Objects in Gainsight.

Current Behaviour:

• The Rich Text Field for TAM Sentiments on Low Volume Objects has a fixed box size
• Increasing the max length for the Notes field only adds a scroll bar to the existing fixed box, the box size itself does not expand
• This makes it difficult and unintuitive to update TAM sentiments as users cannot see the full content while editing

Expected Behaviour:

• The Rich Text Field box should be expandable/resizable, allowing users to drag and resize the text box as needed
• OR the box size should dynamically expand based on the content being entered
• This would provide a more intuitive and user-friendly experience while updating TAM sentiments

Business Impact:

• Impacts the usability and efficiency of updating TAM sentiments for Customer Success teams
• Users have to scroll through a small fixed box to review and update content, increasing the chance of errors and reducing productivity