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andreammelde
Helper ⭐️⭐️
February 13, 2023
New Idea

Enhancement to "Advanced Participant Sync Capabilities in Program": Alert when % of participants drop

Related products:CS Journey Orchestrator
  • February 13, 2023
  • 2 replies
  • 90 views

The new feature alerts if there is a percentage of failures, but it would be great to include if there was a percentage of drops as well. 

 

This would alert us to a group of bad emails, if there was something broken with pulling reports embedded from SFDC, etc. 

 

Dropped participants can be more impactful at times even than failed bc often failed “meets unique criteria”.

2 replies

alizee
VIP ⭐️⭐️⭐️⭐️⭐️
February 14, 2023

+1

The most expensive part of building is the mistakes. That's true in construction. Not so much in CSOps. So ask questions, make mistakes and learn. All views expressed here are my own.