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Folkert Ziggo
Contributor ⭐️⭐️
August 3, 2020
Released

Exclude certain user and or user roles from the spam filter

Related products:CC ModerationCC Users & Roles
  • August 3, 2020
  • 7 replies
  • 42 views

During last weekend the reactions of one of our valued members were picked up by the Spam Filter. This user is very active, trustworthy, and functions as a sort of brand ambassador on our Community. In short it would not make any sense that the spam filter intervenes.

We are looking for a way to exclude certain users and/or user roles from spam filter without promoting that user to an Super User. 

 

7 replies

daniel.boon
Helper ⭐️⭐️⭐️
August 24, 2020

Thanks for submitting this idea @Folkert Ziggo! Not great at all that very active users are caught by the spam filter. One question based on your idea: if you could choose which came first, would you prefer to exclude a list users you specify, or all users with a particular custom user role?

inSided product alumnus
daniel.boon
Helper ⭐️⭐️⭐️
August 24, 2020
Updated idea status New → Open
inSided product alumnus
Folkert Ziggo
Contributor ⭐️⭐️
August 24, 2020

Glad to see the idea went from NEW → OPEN ! :blush:

if you could choose which came first, would you prefer to exclude a list users you specify, or all users with a particular custom user role?

In this case i would rather see that a particular custom user role can be excluded from the filter. In my opinion that should provide more control and access than a list of specified users.

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stanislav.fedoseev
Contributor ⭐️⭐️⭐️
August 25, 2020

Great idea!

daniel.boon
Helper ⭐️⭐️⭐️
September 14, 2020

Hey @Folkert Ziggo @stanislav.fedoseev @Thomas @Jurgen @ZapierSteph @tom.shaddock 

We’ve added an option to exclude a custom user role from the spam checker. You can find this by creating a new custom user role, or by editing an existing one. Any user with this custom user role will be automatically skipped by the spam checker.

 

inSided product alumnus
daniel.boon
Helper ⭐️⭐️⭐️
September 14, 2020
Updated idea status Open → Delivered
inSided product alumnus
Daniele Cmty
Helper ⭐️⭐️
February 25, 2022

Amazing! I was actually wondering whether this is possible.