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cjacksonfe
cjacksonfe
Helper ⭐️
October 5, 2020
New Idea

Exclude Features or Modules from Path Analyzer

Related products:PX Analytics
  • October 5, 2020
  • 13 replies
  • 337 views

Is there a filter that can be applied to exclude certain features or modules from the path analyzer report? We have a large number of custom events that are mapped that are rendering in the Path Analyzer report that I’d like to exclude, but once selected I cannot see a way that would logically exclude the module or feature itself.

    13 replies

    bostojic
    bostojic
    Contributor ⭐️⭐️⭐️⭐️
    October 17, 2020

    I was just about to ask the same question!

    Perhaps it would be better to post it as a Feature Request because I can’t imagine only us having this issue. Others have to face the same problem, right?

    In our case, we have plenty of Custom Events triggering with dozens of attributes and I have to create Features from these attributes so that I can keep track of our feature adoption (our app features are tracked as a Custom Event attributes) in the Analytics → Features → Adoption module.

    But if I create a lot of Features in the PX then I’ll clutter the Path Analyzer and won’t see clearly what’s the exact path of our users through the app. Not all features are equally important that I want them to see in the Path Analyzer, however, they are important enough to track them from time to time.

    I’m having a feeling that I have to sacrifice one to get the other and I don’t like it.

    There should be an option to chose which features and modules you want to include/exclude from the path analyzer.

    Boris Ostojic
    link_black
    link_black
    Gainsight Employee ⭐️⭐️
    October 19, 2020

    This is currently not possible, but I do think this is definitely a great feature request (Product Idea) @cjacksonfe @bostojic 

    -- Link
      bostojic
      bostojic
      Contributor ⭐️⭐️⭐️⭐️
      October 19, 2020

      Tnx for looking into this @link_black ;)

      Should we open this as an Idea/Feature Request or can you somehow transfer this thread there?

      Boris Ostojic
      dan_ahrens
      dan_ahrens
      Expert ⭐️⭐️⭐️
      October 20, 2020

      Hi folks, I’ve moved this to a feature request topic so feel free to upvote as needed. :)

      VP of Customer Success at Forcepoint
      bostojic
      bostojic
      Contributor ⭐️⭐️⭐️⭐️
      October 20, 2020

      Hi @dan_ahrens, then I believe this post from @link_black can be deleted?
       

       

      Boris Ostojic
      Jef Vanlaer
      Jef Vanlaer
      Helper ⭐️⭐️⭐️
      January 18, 2021

      While playing around with the Path Analyzer, I had the exact same idea. At the moment, the view on the paths are very much obscured by users just clicking around in the menu. As menu items are tracked as features, it would be nice to be able to exclude those in order to get a better view on the actual actions users take.

        Gainsight Employee ⭐️
        Chandu
        Gainsight Employee ⭐️
        March 23, 2021

        Thank you @cjacksonfe @bostojic @Jef Vanlaer for bringing this up. 
        Will work to address the usecases mentioned above in the near future.

          Jef Vanlaer
          Jef Vanlaer
          Helper ⭐️⭐️⭐️
          March 23, 2021

          Thanks for the feedback @Chandu. Looking forward to it!

            dorian_cudina
            Contributor ⭐️⭐️⭐️⭐️
            June 7, 2021

            hi everyone,

            @Chandu can you please share if there was any development related to the above feature request? We can’t wait for it to be implemented :)

            Joey
            Contributor ⭐️⭐️
            June 21, 2021

            Just commenting here as without some form of filtering the actual practical use cases are quite limited when you have 1,000s of features to analyse in the Path Analyzer

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