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darkknight
Expert ⭐️
August 19, 2019
New Idea

Execution History: Expand execution history to keep more records

Related products:CS Rules Engine
  • August 19, 2019
  • 15 replies
  • 268 views
When you have rules that run multiple times a day, the rule Execution History (which appears to only keeps the last 50 executions) doesn't go back very far, which for rules that run hourly only show about 2 days worth of history. Please expand the Execution History so that you can view runs that span back farther.

@maksim_ovsyannikov Gainisght really needs improved logging capabilities. The ability to trace actions backward - regardless of success/fail - when end users report downstream issues days to weeks later are crucial to the admin role.

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    15 replies

    kstim
    Helper ⭐️⭐️
    December 21, 2022

    +1,000! Would love for this to be implemented. It would help save so much time troubleshooting rule partial successes and failures!

    rakesh
    Gainsight Employee ⭐️
    Lets put your data to work!
    December 21, 2022

    Hi @darkknight 

    We are storing more data now in Horizon Rules. While our default behavior is same as 50, it is now more straightforward to expand this.

    As we look deeper, there is one problem that remains in last x days mode: If there is a rule that is configured to run infrequently - once a week or once a month, that would have only 1 or no executions in execution history. Will this be a problem realistically in how you use Rules? 

     

    heather_hansen
    VIP ⭐️⭐️⭐️⭐️⭐️
    January 4, 2023

    @rakesh we definitely have several rules that run with less frequency, so would ideally need longer history for those time-wise.  

    revathimenon
    Gainsight Community Lead
    October 9, 2025
    Idea merged into:

    All the votes from this idea have been transferred.
    Where focus goes, energy flows.
    amanda.caldwell
    Contributor ⭐️⭐️⭐️⭐️
    September 16, 2026

    We have an opposite problem. We have rules that run monthly. You can only see this month’s run of the rule. All previous history is wiped away which is causing us problems and/or it looks like the rule never ran. Please fix this issue and make execution history make sense!