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Expand supported media types for embed

Related products:CC Ideation

JayS
  • Helper ⭐️
  • 120 replies

It would be great if there was ongoing enhancement to the supported media types for embedding into Community articles, product updates, etc. Based on this article, it doesn’t appear that there have been many additions in the last few years, and I’m sure new sites created regularly that need to be reviewed and added to the supported list.

 

Today, I’m looking for the ability to embed a demo from tourial.com and a document from highspot.com

 

cc: @JessEs @banthonisz @Julian @woodlande @wheelern @Gainsight2022 @Lake1211 @cherise @Dasa @Gabolino @tmo_mike_c @Ebbe @ErikT @dandre @Yoeri @aluciani @Marion Frecaut @timcavey @Nadia2 @Casstastr0phee @anonymous @Cristina @Callie Rojewski @jmobley @revote @ryanne.perry @Blastoise186 @M. R. Holst @mcooksey @choraria @olimarrio @kathleenkenny23 @Sudhanshu 

4 replies

Mark Green Consensus

Hey - we’d love to feature our demos in posts, who can we work with to help make this happen please?

This is an example of the URL to embed https://play.goconsensus.com/sc1332cb2 


  • Contributor ⭐️
  • 2 replies
  • February 5, 2025

I’d also like to be able to embed any video file in an Article. We use Google Buckets to store images and videos, but the editor does not support embedding directly from a bucket (within an Article).


Sudhanshu
  • Gainsight Product Manager
  • 172 replies
  • February 6, 2025
New IdeaOpen

  • Gainsight Employee ⭐️
  • 31 replies
  • February 6, 2025

Hi ​@JayS!

The way we work with embeds is through embed.ly - any app that emded.ly supports can ultimately be supported by us as well.

I see you mentioned tourial.com and highspot.com which don’t seem to be supported.

 

We will keep this idea open for voting and make a more educated decision about this suggestion in the future.


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