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alizee
VIP ⭐️⭐️⭐️⭐️⭐️
September 5, 2024
New Idea

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Related products:CS Journey Orchestrator
  • September 5, 2024
  • 1 reply
  • 13 views

Hi there,

In Dynamic JO, upon mapping a survey email template to the survey step, I’m faced with this. I have a huge white screen, with a tiny selection dropdown which doesn’t allow me to see more than the first few characters of my template name, which do follow a naming convention. 

There’s plenty of space on that screen that would allow for the selection dropdown to expand so we wouldn’t have to hover over each item to figure out which email template it is. 

These kind of elements should be larger so we may easily interact with them, especially that there is plenty of space to expand the dropdown over the area. 

It would be a lot more usable. 

A

1 reply

alizee
alizeeAuthor
VIP ⭐️⭐️⭐️⭐️⭐️
September 5, 2024

Same thing in cockpit to send the email with email assist, except that with email assist, there is no hover over help text. 😭

 

The most expensive part of building is the mistakes. That's true in construction. Not so much in CSOps. So ask questions, make mistakes and learn. All views expressed here are my own.