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sgage
Gainsight Employee ⭐️
Gainsight Employee ⭐️
April 6, 2023
New Idea

Expand PX Segments

Related products:PX Engagements
  • April 6, 2023
  • 1 reply
  • 86 views

Currently, PX Segments can be applied to Engagement Audience rules.


Request: Enhance the Segments feature to allow the Segment(s) to be selectable and applicable in all areas of PX where Filters and Rules are used, such as (but not limited to):

  • Audience/Account Explorer
  • Dashboard Filters
  • Analytics Filters
  • Query Builder
  • KC Bot Audience

This will allow filtering to be more efficient and prevent PX Users from needing to recreate their Segment criteria (which may change over time) in other filters.

1 reply

JayS
Helper ⭐️
May 23, 2024

It would also be helpful if there were other selection options for segments beyond “match all” and “match any.” For one example, the ability to use a segment as a suppression group would be great. 

Jay Sherwood