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Molly.McQ
Helper ⭐️
January 24, 2023
New Idea

Expanded Qualification Scope settings for Badge engagements

Related products:PX Engagements
  • January 24, 2023
  • 2 replies
  • 59 views

Currently, we are limited to two Qualification Scope settings for badge engagements (i.e., Once, Always), and even this is limited based on the selected Trigger Type. It would be a valuable product improvement to offer expanded Qualification Scope settings available so that we could selectively define a scope that is greater than once, but less than always. Furthermore, it would be great to have all expanded settings applied to all Trigger Types.
 

Example Use Case: Deploying a badge + tooltip that is to be displayed in-app for an extended period to ensure maximum user awareness, but during the scheduled engagement period, qualified users should only view the badge + tooltip a maximum of three times. Currently, this is not possible, as we are limited to Once or Always for the Qualification Scope (dependent upon Trigger Type). 

Badge Settings

 

2 replies

anirbandutta
Expert ⭐️
January 31, 2023

Converted to an idea

It's an opportunity for engagement
romihache
VIP ⭐️⭐️⭐️⭐️⭐️
January 31, 2023

+1!!

Continuous improvement is better than delayed perfection