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Gainsight Employee ⭐️
November 6, 2024
New Idea

Export CSV option missing in the survey analytics when Show by "account" is used

Related products:PX Analytics
  • November 6, 2024
  • 0 replies
  • 9 views

Hi Team,

  • The Export to CSV option is available only for the Users and not Accounts in the NPS, CES, Rating and Boolean Survey analytics.

  • Replicable Steps: Go to any survey other than Multi-question and go to their analytics. Then click on the Users dropdown to select Accounts or Overview. The Export CSV option is not available.

  • Video recording of the issue: https://share.zight.com/rRuARlom