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Extend Federated Search Content into the Embeddable Widget

Related products:CC Search
  • August 23, 2021
  • 11 replies
  • 132 views

DannyPancratz
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Current state: embeddable widget serves up results of topics that live on Insided. 

Idea: Add results from content integrated via federated search. 

11 replies

Kgastaldo
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  • Helper ⭐️⭐️⭐️
  • August 23, 2021

I’m currently looking for an outside tool that would do this, but I’d love for Insided to offer it. We need a federated search with our docs site. 


  • Helper ⭐️⭐️⭐️
  • August 25, 2021
Updated idea statusNewOpen

  • Helper ⭐️⭐️⭐️
  • August 25, 2021

Hello @DannyPancratz thanks for idea. I will leave this one open for now


mefarazath
  • Contributor ⭐️⭐️
  • September 28, 2021

I too think this would make the embeddable widget a much powerful search integration. My requirement too is similar to @Kgastaldo to extend the federated search to our docs site. 


SmartlyGreg
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  • Helper ⭐️⭐️⭐️
  • November 18, 2021

It feels like the lack of federated search in the embeddable widget means a strong inconsistency between the tools. I do hope we get this update soon! Upvoted!


Gabolino
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  • Helper ⭐️
  • November 18, 2021

This would be a game changer for us too  +1


megan
  • Contributor ⭐️⭐️⭐️
  • August 24, 2022

Our use case also includes surfacing documentation, LMS content, and developer docs alongside community topics. Would love to see the embeddable widget support federated search content soon! 


  • Expert ⭐️
  • July 7, 2023

This is a necessity. Since search is the main use of embeddable widgets, the lack of federated search really reduces the value of this. It also makes it harder to get a widget added to other user interfaces when a Community is new. Adding the widget to other user interfaces is a great tool for promoting the Community. But if this widget adds no value to the user interface (as would be the perception for a new Community with few posts), this will not be accepted. Add federated search and there is immediate value.


  • Contributor ⭐️
  • September 13, 2023

Current state: embeddable widget serves up results of topics that live on Insided. 

Idea: Add results from content integrated via federated search. 

We are using the embedded widget as help for end users, it’d be awesome if it’d be possible to integrate the widgets search with our documentation portal. 

Although new ChatGPT-like powered chatbots are able to do pretty amazing things nowadays.


CC Admin
  • Helper ⭐️
  • March 23, 2026
OpenParked

Graeme Rycyk
  • Gainsight Product Manager
  • March 23, 2026

Hi all,

I am Parking this one for now, but it is something we are looking at but not exactly as this initially described, so don’t want to close this as Won't Do but didn’t want to confuse anyone by moving this to In Progress etc.

Cheers,

Graeme