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kelly
Helper ⭐️⭐️⭐️
November 16, 2021
Open

Extend the Case Expression Case Criteria Limit to More than 5

Related products:CS Data Management & Integrations
  • November 16, 2021
  • 12 replies
  • 204 views

I have a pretty simple use case that I thought case expression fields would solve for until I hit the 5 criteria field limit for a single case. Similar to this post about the limitation of the number of cases, this limitation is, well, limiting


The proposed solution in another similar thread was to do multiple case expressions across multiple transformation tasks, which seems redundant given this could be solved for in a single field if the limits were expanded. 

12 replies

revathimenon
Gainsight Community Lead
May 28, 2026
The following idea has been merged into this idea:

All the votes have been transferred into this idea.
Where focus goes, energy flows.
dayn.johnson
VIP ⭐️⭐️⭐️⭐️⭐️
June 8, 2026

Glad to hear this idea is being explored. Would be great to know where it is on the roadmap so we know when to expect it as we plan future builds. If this will be a beta release, we’d be interested!

Staff CS Content & Comms Manager, 2x Gainsight CS Ops Product Council Member